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Dear Valued Clients, 

  

During these troubling times, we want to assure our clients that we will be keeping our practice open to provide the best care possible for your pets.  We are, however, taking extra precautions to ensure the health and safety of our clients and staff. 

  

We wanted to update you on the precautions we are taking to date in regards to the COVID-19 pandemic: 

  

- Our Animal Hospital is open, offering curbside service or traditional in-person appointments. 

           - We still require cloth or surgical face masks inside the hospital and when interacting with staff outside. 

           - We are allowing 1 pet parent in the exam rooms with the doctor and technician.   

  • Please still call to check in when possible and you will be notified when your exam room is ready.  

           - Prescriptions can be picked up by entering the lobby or calling for curbside pick up  

  

- Our Feed Store is open for curbside and in-store shopping, provided you are wearing a mask. 

  

- Our Pet Resort is open and welcoming pets & people through our doors, provided you are wearing a mask.  

  

*We can also ship medications to you direct from Sand Road or you can order through our online pharmacy link below: 

 Vets First Choice 

- Home delivery from Sand Road to your door is available to most local areas, please inquire when you call. 

   

  

  

- If you have a fever, feel ill or have any symptoms we ask you to please stay home.  If you have been exposed to others that may be ill, we ask that you please reschedule your routine/annual appointments 14 days out or after your fever breaks/symptoms subside. 

  

- If your pet is sick and you have concerns about bringing them to the hospital we are offering a telemedicine option. You can download the AirVet App through your smartphone's store (Google Play or the App Store) and request a call from your preferred veterinarian. You can also speak to a member of Client Services and they can send you a link directly to AirVet and walk you through the process 

  

- We have advised our staff to stay home if they feel ill, have a fever, are displaying symptoms, or have been exposed to anyone that may be ill. 

  

- We have increased the frequency of our sanitation protocol across the Sand Road Campus to meet the recommendations stated by the CDC to help fight against COVID-19 and other Health Threats. 

  

As the COVID-19 pandemic is ever-changing, these standards may change over the next few months.  We will communicate any significant changes to you as soon as possible.  We are appreciative of your patients during this time and wish you all the best of health. 

  

Your Family at Sand Road Animal Hospital